Terms of Service

These Terms of Use (“Terms”) apply to any website, mobile or tablet application, or other on-line service or platform (“Services”) controlled and operated by Quill Catering Limited, t/a Hug Foods. Throughout the site, the terms “we”, ”us” and “our” refer to Hug Foods. Hug Foods requires that all users of the Services agree to the terms and conditions below. By accessing and using the Services, you and any entity you represent (“You”) signify Your agreement with these Terms. If You do not agree with the Terms, You should not use the Services. These Terms also govern our interactions with You on third party platforms.

Use of the services

The main purpose of the Services is to provide You with information about Hug Foods products and to provide information about Hug Foods products and services. You shall use the Website for lawful purposes only. Any User conduct that in the sole discretion of Hug Foods restricts or inhibits any other user from using or enjoying the Services will not be permitted. You shall not use the Services to advertise or perform any commercial solicitation or promotion. By using the Services, You confirm that You are legally permitted to use the Services.

All content on the Services, including but not limited to text, images, graphics, and sound files (“Content”), is subject to intellectual property rights and other rights owned or controlled by Hug Foods. You may not use, reproduce, transmit, modify, amend, create derivative works, distribute, republish, upload, download, or post the Content without the prior written consent of Hug Foods. Such action violates Hug Foods intellectual property and any other rights under the applicable laws. Hug Foods does not transfer any property rights or issue any license by allowing use of the Services.

You are responsible for any devices, software, and services needed to use the Services. Hug Foods does not guarantee the Services will properly function on any particular device or software. You are responsible for any charges You incur on Your computer, tablet, mobile device, or other device You utilize to use and interface with the Services. You are responsible for all activity You conduct for any account You create or open in association with the Services.

You must be age 18 to use the Services without supervision. The Services are not to be used by children younger than age 13. Persons who are age 13 or older but younger than age 18 (or the age of majority in their jurisdiction of residence) may only use the Services with the permission and under the supervision of a parent or guardian who has reviewed and agreed to these Terms. Please see our Privacy Policy here for more information relating to children’s privacy as it relates to the Services.

Collection of Information

For each visitor to or user of Hug Foods Services, Hug Foods Web server automatically recognises and stores computer-readable information such as the visitor’s IP address and domain name combination. This is typically anonymous information automatically provided by your computer. We use this information to follow visitor traffic patterns through the Services to improve user experience. If your Internet browser employs blocking or “Do Not Track” technology that limits recognition or the collection of such computer-readable information, Hug Foods will not alter or bypass such technology. Hug Foods does not provide access to third parties to track your personally identifiable information through your use of the Services, but Hug Foods may allow third parties to access certain information you provide as described herein.

When you visit or use the Services, Hug Foods may use “cookies” to store certain information on your computer that allows us to customize your visit to Hug Foods Services or to simply facilitate signing in to the Services. Most browsers automatically accept cookies, but your browser settings can be adjusted to erase or block cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Hug Foods may also ask you to provide personal information, including your email address, name, mailing address, telephone number, or persistent identifier (such as a customer number held in a cookie), to enable you to make on-line purchases or submit comments to us through the Services. You must provide such personal information accurately, so that Hug Foods may properly communicate with
you. You can contact us through the “Contact Us” page at lovehugfoods.com if you need to inform us of any changes to your personal information. Hug Foods may combine the information you provide through the Services with information we may collect off-line from you or from third parties.


All remarks, suggestions, ideas, graphics, or other information (“Submissions”) that You communicate through the Services will become subject to Hug Foods unlimited use, wherein Hug Foods will have a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable license to use the Submissions in any manner and for any purpose, including promotional and advertising purposes, without compensation to You. Hug Foods has no obligation to treat Submissions as confidential. You may only provide Submissions that are original, that You have the right to provide, and that do not infringe on others’ rights.

You may not provide any Submissions if you are under age 13. If You are older than age 13 but younger than the age of majority in Your jurisdiction of residence (e.g., age 18), You may provide submissions only with the permission and under the supervision of a parent or guardian, wherein Your parent or guardian is responsible for any legal liability relating to Your Submissions.

Warranty Disclaimer & Limitation of Liability

The Services are provided on an “as is” basis without warranties of any kind, express or implied. Hug Foods disclaims all warranties as to merchantability and fitness for a particular purpose. Hug Foods does not warrant that: the Services will be uninterrupted or error-free; defects will be corrected; or the Services and server that make the Services available are free from viruses or other harmful components Hug Foods further does not make any warranty or representation as to the accuracy, reliability, content, or completeness of search results or other information or services provided through the Services. These warranty disclaimers may not apply to You to the extent that applicable law does not allow the exclusion of such warranties. Hug Foods may make changes or improvements to the Services at any time.

You expressly agree that use of the Services is at Your sole risk, and You assume total responsibility for use of the Services. Hug Foods is not responsible for any loss You may incur as a result of using the Services. You agree that Hug Foods shall not be liable for any damages, losses, or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction, unauthorised access to, or alteration of the Services, whether for breach of contract, tortious behaviour, negligence, or any other cause of action.

You agree that Hug Foods is not responsible for any losses or damages arising out of the loss or theft of user information transmitted from or stored on a computer or device or from unauthorised or fraudulent transactions associated with the Services. You agree that Hug Foods is not liable for the defamatory, offensive, or illegal conduct of other users or their parties and that the risk of injury from the foregoing rests entirely with You. Hug Foods, or any person or entity involved in creating, producing or distributing any of the Services, will not be liable for any losses or damages, including (without limitation) direct, indirect, incidental, special, consequential and/or punitive damages, or lost profits arising out of the use of or inability to use any of the Services or any content contained therein. This section is not intended to limit Hug Foods liability for damages to the extent caused by Hug Foods own gross negligence or intentional or unlawful misconduct. This section is not intended to limit or alter Your rights as a consumer that cannot be limited or altered under applicable law.


You agree to indemnify, defend, and hold harmless Hug Foods, its content providers, and their respective officers, directors, shareholders, employees, agents, successors, licensees, distributors, affiliates, and assigns from any and all third party claims, demands, liabilities, costs and/or expenses, including attorneys’ fees, arising out of or in connection with Your use or activities relating to the Services, Content, or Submissions, including: (1) Your use of the Services; (2) Your on-line conduct in connection with the Services; (3) Your (or anyone acting under Your password, user name, or other identifier) violation or breach of these Terms; (4) Your failure to comply with applicable laws or regulations in connection with the Services; (5) Your negligence, wilful misconduct, or violations of the intellectual property or other rights of any person or entity in connection with the Services; (6) any of Your dealings or transactions with other persons or third party platforms resulting from use of the Services; and (7) Your breach of any of the agreements, representations, and warranties set forth in these Terms.

Third Party Sites

Hug Foods may on occasion provide links and pointers to websites maintained by third parties. Unless otherwise specified, Hug Foods does not operate or control any information, products, or services on these third party websites. Hug Foods does not state and expressly disclaims that it has the consent of third parties operating such websites to provide a link or pointer to such websites. Hug Foods does not endorse and is not responsible for the accuracy or reliability of any site to which any of the Services is linked or any opinion, content, advice, statement or information made or provided in any such third party site.

Credit Card Purchases

Hug Foods may ask you to provide a credit card number to purchase a product. Credit card transactions are processed by a third party professional payment authorisation service selected by Hug Foods to provide added security and reliability. Only the purchase price and the credit card information provided by you are supplied to this third party service. Information collected during credit card transactions is maintained in the service’s database for accounting and billing purposes and is not released to third parties. Hug Foods does not maintain a copy of your credit card information on its servers and will not use your credit card information for any purpose other than processing your order.


Hug Foods takes great care in maintaining the security of your personal information and in preventing its unauthorised access by employing appropriate technology and internal procedures. When we transmit sensitive personal information through our Services, we protect it with encryption, such as Secure Socket Layer (SSL) protocol. However, Hug Foods does not guarantee that unauthorised access is completely preventable in every circumstance, as no method of electronically storing or transmitting data is completely secure. It is highly recommended that you monitor your credit card activity and use of your personal information on a regular basis.

Copyright Notices

Hug Foods respects the rights of copyright holders and expects its Services users to do the same. Hug Foods has a policy of responding expeditiously to notices of copyright infringement committed through use of the Services if such claims are reported to Hug Foods and thus reserves the right to remove infringing content from the Services and to terminate or limit Services access to users who repeatedly
infringe copyrights. If You believe that Your work has been copied in a way that constitutes copyright infringement, please provide a notice with the following information:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
Information reasonably sufficient to permit us to contact the complaining party;
A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that the
complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please send the notice and any other inquiries to;
Hug Foods, Quill Road, Kilmacanogue, Wicklow, A98 CC04, Ireland
E-mail: hello@lovehugfoods.com
Hug Foods will take whatever action, in its sole discretion, it deems appropriate to respond to the notice. In doing so, Hug Foods may notify the user who submitted the infringing content. If You have been notified that Your content on the Services is infringing, You may submit a counter-notice to the with sufficient information for Hug Foods to consider in taking any action.

DO NOT make false claims. Misuse of this process may result in termination of Your access to the Services and/or other legal consequences, including costs and legal fees. If You are uncertain whether an activity constitutes infringement, You should seek legal advice.


Hug Foods appreciates Your use of the Services and respects Your privacy. You can review the Privacy Policy for the Services here.


Hug Foods may revise these Terms on occasion and will post the most current version with the Services. If a revision meaningfully reduces Your rights, we will notify You (by, for example, posting a notice with the Services or sending a notice to an e-mail address that You agree to provide). By continuing to use or access the Services after the revisions come into effect, You agree to be bound by the revised Terms.

Intellectual Property

All content available on the Website, including but not limited to text, graphics, logos, button icons, page layout, underlying code, images, audio clips, video clips, data compilations and software, and the compilation thereof (collectively, the “Content”) is the property of Hug Foods, our affiliates or other relevant third parties and is protected by Irish and international copyright laws. The trademarks, logos, and service marks displayed on the Website (collectively, the “Trademarks”) are the registered and unregistered marks of Hug Foods, our affiliates, partners or licensors, in Ireland and other countries, and are protected by Irish and international trademark laws.

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Hug Foods or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.


These Terms constitute the entire agreement of the parties and supersede all previous written or oral agreements between the parties with respect to the Services. Hug Foods failure to enforce a provision is not a waiver of its right to do so later. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect. You may not assign any of Your rights under these Terms, and any such attempt will be void. Hug Foods may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services. Nothing contained in this agreement shall create any association, partnership, or agency or joint venture between Hug Foods and You.


If you have any questions relating to the Terms or Services, please email: hello@lovehugfoods.com